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eFX Application Support in Singapore at NTT DATA Singapore

Date Posted: 4/22/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


Job Description:

  • Provide Level 2 Support for Treasury and Market’s eFX Application
  • Responsible for stability of production environments ensuring application and all interfaces have maximum availability
  • Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
  • Follow escalation procedures during outages
  • Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements
  • Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor  to resolve complex issues and outages
  • Ensure all new deployments have correct documentation and training
  • Ensure accurate and timely incident and problem logging
  • Track incidents and provide regular updates to users on request status and progress
  • Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
  • Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team

Job Requirements


  • More than 5 years Application Support Experince for eFX application will be highly considered
  • Has experience working with ECNs and Liquidity Providers
  • Familiar with Oracle, MariaDB, MQ, CD, Foglight, ITRS, Confluence, RMF, JIRA is a plus
  • Have exposure working on  Network and Firewall related matters
  • Experience on Application Security and exposure to Penetration Testing (Network Vulnerability, Application Pentest) is an advantage
  • Familiar with FIX Protocol
  • Possess experience and proficiency in UNIX Shell/Perl Scripting
  • Knowledgable on Java, HTML and JavaScripting
  • Sound knowledge of Financial Markets products
  • Effective communicator, with the ability to communicate with business/users
  • Independent, proactive and demonstrate 'can-do' mentality
  • Strong team player
  • Ability to work under pressure and deliver excellent results