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Project Manager- Campaign in Singapore at NTT DATA Singapore

Date Posted: 12/4/2018

Job Snapshot

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  • Location:
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Job Description

  • Assist in planning and execution of strategic projects delivery within Campaigns Team
    Review and improve operational processes within the team for better efficiency and productivity while balancing these with risks/controls and service quality
    Revamp campaign tracking to automate BAU jobs and increase frequency of reporting
    Work with business to drive customer journey improvements based on data insights
  • Liaise with external and internal parties to identify process improvement opportunities within campaign execution
  • Support post-implementation tasks such as benefits tracking, periodic reporting, etc.
  • Provide consultation on campaign system functionalities and feasibility
  • Lead strategic projects within the department to increase our customer reach and improve campaign conversion rates
  • Manage the team resource and capacity
  • Participate & lead team activities within unit and department

Job Requirements

  • Degree holder in Engineering with at least 6 years experienceAdvanced skills in MS office productsPrior experience in delivering large scale projects
  • Proficient in BI tools
  • Experience in campaign management tools such as UNICA campaign, Detect and Interact etc
  • Experience in SAS Programming, Enterprise Guide, and SQL
  • Past experience in Financial industry is a plus
  • Process Improvement experience is a plus
  • Previous experience in leading high performance teams
  • A good team player who is able to work well with product specialist, systems specialist, technical teams and external vendors
  • Able to present in an articulate manner to senior management
  • Ability to analyze large quantities of data generated from multiple sources while ensuring data integrity
  • Strong analytical skills, highly numerate and proactive
  • Good interpersonal and communication skill