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Tibco Platform Support Engineer in Singapore at NTT DATA Singapore

Date Posted: 4/21/2018

Job Snapshot

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  • Location:
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    Not Specified
  • Date Posted:

Job Description


Job Description:

  • Provide Production support for IWF application
  • Provide 7 x 24 operational support for all production practices including weekends for applications 
  • Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner 
  • Posses good domain knowledge on corporate banking channels 
  • Possesses strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion
  • Analyses business requirements and workflow design specifications to fully understand the existing and future business requirements
  • Ensures that all stakeholders are sufficiently involved in the Problem Management process.
  • Act as Project Leader facilitating weekly problem management meetings with senior technical staff reviewing root cause and corrective actions
  • Contributes metrics based reporting on the production and/or pre-production environment
  • Keep current with emerging technologies and lead implementation efforts as applicable
  • Participate in knowledge transfer to ensure better grasp of the product and domain 
  • Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments

Job Requirements


  • Strong experience in TIBCO BW, TIBCO AMX BPM, Vaadin, MQ, EMS and integration platforms
  • Experience in various programming languages such as JAVA/J2EE, XML/XSLT, PL/SQL, HTML/JS/CSS, Shell Scripting, Web Services (RESTful and SOAP)
  • Operating System: Linux / Solaris / AIX / Windows
  • Strong technical knowledge of RHEL, AIX,  JBOSS, MariaDB, KAFKA, Active MQ, SQL, Shell scripting and TWS Job scheduling
  • Able to provide 24x7 operational support including weekends and public holidays
  • Very clear written and oral communication skills
  • Able to drive/recommend solutions to extended technology teams
  • Self-starter with excellent crisis management skills
  • Able to lead and facilitate meetings, to lead the technical team in driving investigation of incidents and corrective actions follow-ups